It is the responsibility of the Applicant to have a valid passport not less than 6months from the date of arrival at destination region. It is the duty of the Applicant to apply for a visa at the nearest Embassy, in case Shareworld assist in visa processing, they shall not be held responsible for any delay or refusal of the visa. Visa processing takes 30 working days after the Ministry of Interior or Embassy receive the documents. Please take note that the 30 days excludes all public holidays and festivals.

The approval of visa is based on the discretion and decision of the Ministry of Interior or the Embassy. The Ministry of Interior, Embassy, Shareworld and their Associate Partners have the right to request for Bank Statement, Marriage Certificate, Birth Certificate, etc. at any point in time and as such it shall be the responsibility of the Applicant to make preparation in advance. As from January 2016, the Ministry of Interior in Israel does not approve visas if a person has been denied Israeli visa before.

In case visa is refused, Visa fees of $100, Administration fees of $150 and any utilized product(s) or service(s) shall be charged. The fact that Applicant has submitted an Application does not mean that Applicant automatically qualifies to join the group, all applications are vetted carefully and conclusions drawn by Shareworld, Ministry of Interior, Embassy and Associate Partners.

• The tour prices and quotations given to Applicants by Shareworld are based on U.S Dollars or as per Agreement/Quotation.  
• Quotations are subject to adjustment should rate change due to major currency fluctuation and/or unforeseen economic circumstances.
• Although Shareworld has never changed its confirmed rates in the past, Shareworld would like to inform Applicant that in the event of a major currency fluctuation and/or unexpected economic circumstances or excessive expenditure experienced, Shareworld shall be compelled to do so.
• If it becomes necessary to travel with less than fifteen (15) Applicants, the rates shall be increased accordingly.

• In order to make a firm reservation and commitment a minimum of 50% deposit payment by cash, cheque, or bank draft per person of the amount charged should accompany Application form.

• If any form of payment is delayed beyond the deadline date of registration, Shareworld will be obliged to cancel the whole reservation without making refund. Application fees of GH¢ 200 and Administration charges of $150 are non-refundable once paid.

• Under no circumstance will an Applicant be allowed to travel if 100% payment of the total event cost has not been made.

• If Applicant made a part-payment and cancel the trip after visa has been obtained, there shall be a demand from Shareworld to the Applicant for the payment of the outstanding balance money, since applicants participation had been factored into the costing of the entire program.

It is the responsibility of Applicant to ensure that they do not behave in such a way as to cause offence or danger to themselves or others, or which risks damage to property or persons.

Applicant shall be responsible for any injury or damage caused by their failure to behave in a safe and proper manner.

If an Applicant’s behavior cannot be tolerated by Shareworld or the group member(s), Shareworld reserve the right drop the person and make refund without: Visa charges of $100 + Administration charges of $150 + utilized services, etc.

Please kindly note that once the program commenced, there shall be no refund. It is advisable for Applicant to be insured before embarking on the trip.

• Refund shall take a minimum of 8 weeks from the date Shareworld receives a refund request letter from the Applicant.

• Please kindly take note that Shareworld deals with foreign companies such as: Bus companies, Tour Operators, Embassies and Ministries, Hotels, etc.

• Who have their own terms and conditions; therefore our refund takes a little time.

• No instant refund is possible, please.

• Refunds are made by Cheque only to Applicant and nobody else. In Shareworld records, only the Applicant is recognized.

• Suppliers of Shareworld providing transportation, sightseeing arrangements and hotel accommodations for the tour program are independent contractors and are not agents or employees. All coupons, receipts and tickets issued are subject to the terms and conditions specified by Suppliers.

• By utilizing the service of the Suppliers, Applicant agree that Shareworld will not be liable for any change in flight or itinerary schedule, strikes, delay, acts of governments, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to Applicant or to those travelling with Applicant in connection with any accommodations, transportation or any other services or resulting directly or indirectly from any occurrence or conditions beyond its control, including defects in vehicles, breakdown in equipment, delay or cancellation of or changes in itinerary for any act, omission, or event during the time Applicant is on board the aircraft.

• Shareworld and/or representatives of the airlines concerned cannot be held responsible for the late arrival of Applicant at airports or hotels due to inclement weather, nor are they to be held liable for payment or any refund for transfers or unused hotel accommodations or meals occasioned by such late arrivals at the hotels holding rooms as confirmed itineraries.

• Applicant(s) must bear all such losses or expenses.

• Once Applicant is booked on a program, whether Applicant participated fully or partially, the same amount shall be applicable.

• Shareworld is responsible for SAME time arrangements, so if Applicant is late, Shareworld will not be responsible for Taxi transfers, services or food.

• If the Applicant arrives late, Applicant cannot request to stay for more days to cover the lost days.

• Shareworld is not responsible for circumstances beyond control.

• In circumstances where trip cancellations resulting from the inability for trip to depart as scheduled, such as cancellations due to acts of war and/or terrorism, war, God, or nature takes place, Shareworld shall not be liable for restitution.

• Though every effort will be made to follow the itinerary, it should be considered as an indication of the tour, rather than a contract of places to be visited. Occasionally local religious holidays, national days, traffic conditions and other events may necessitate changes in the sequence of visits or the missing of certain visits.

• Shareworld will try to reserve places for Prayers/Mass and strive to be in places if indicated.

• However, sometimes this is not possible as the site may not be available for Prayers / Mass or itinerary changes are forced upon us.

• In this case an alternative site for Prayers / Mass will be arranged, if possible.

In the event of an Applicant’s cancellation of travel, written notice must be received by Shareworld before the commencement of the trip. Once a partial/full commitment deposit payment has been made, cancellations will only be accepted in writing. Cancellation terms will be applied based on the date that the written cancellation is received.

Shareworld do not accept phone calls for cancellation, except written which can be forwarded to our office by Hand, Email or Fax. Copies will then be forwarded to our Suppliers for action.
Any issue raised after the trip shall be null and void.

Refund shall only be made in the following circumstances after written notification of cancellation by Applicant:

• Above 180 days before departure = 85% refundable

• Between 179 days – 120 days before departure = 80% refundable

• Between 119 days  – 90 days before departure = 70% refundable

• Between 89days – 60 days before departure = 50% refundable

• Less than 59 days before departure = 5% refundable.

But

• During visa processing = No refund

• After successful completion of visa  =  No refund

• No appearance at the airport for embarkation, for whatever reason = No refund.

NB: The above calculations shall base on the TOTAL EVENT COST, But not on deposit paid.